Privacy Policy

Introduction

Ersalia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multisender email platform (the "Service"). Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We collect the following types of information:

Personal Information

Name

Email address

Contact details

Payment information (if applicable)

Account credentials

Usage Data

IP address

Browser type and version

Pages visited and actions taken

Emails sent via our platform

Interaction with campaigns

Subscriber Data

Email addresses and contact information of your subscribers and recipients

Preferences and engagement metrics (opens, clicks, unsubscribes)

How We Use Your Information

We use the information collected to:

Provide, operate, and maintain the Service

Send emails and manage mailing campaigns

Authenticate and secure access to your account

Improve user experience and customize the Service

Comply with legal obligations and prevent fraud

Communicate with you about updates, offers, and support

Sharing and Disclosure

We do not sell your personal information. We may share data with:

Service providers who assist with email sending, analytics, payment processing, etc.

Legal authorities if required by law or to protect our rights

Data Security

We implement industry-standard security measures including encryption, access controls, and secure servers to protect your data from unauthorized access, alteration, or destruction.

Your Rights

Depending on your jurisdiction, you may have rights including:

Access to your personal data

Correction of inaccurate data

Deletion of your data

Restriction of processing

Data portability

Right to object to processing

To exercise these rights, please contact us at [contact email].

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

International Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure appropriate safeguards are in place for international data transfer.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Service. You can control cookie preferences via your browser settings.

Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us

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